Support
Here to help you
Submit A Ticket
We are here to help you. If you are having an issue with access to your membership, please submit a support ticket below.
Frequently Asked Questions
Please find below a list of commonly asked questions. If you don't find your question here, please submit a ticket in the Request Help box below.
Submit A Ticket
Need help, submit a support ticket.
If you have any questions about access to the membership resources, we are here for you! Just fill in the form opposite and one of our team will be in touch to help.
Sometimes when we reply to your support tickets, our emails can end up in your spam or folder folder. So do remember to check them for our replies.
Request Help:
Frequently Asked Questions
If you're having issues accessing the content
Where do I find the Contracts?
I don’t seem to be receiving any emails from you?
I'm struggling to get going, or I've got a bit stuck - what can I do?
If you're having issues with payment
My card has expired how do I update my payment details?
I had a failed payment notification, I now have the funds in the account, what do I need to do?
How can I get hold of copies of my invoices for my accounts?
How can I find out when my next payment is due?
Still have a question?
If you don't find your question here, please submit a ticket in the Request Help box at the top of the page.